Managed VoIP services providers charge a monthly fee depending on the user (telephone) or line in your system. The cost of managed VoIP for a small business is lower than that of a proprietary IP PBX. No equipment investment required.
The supplier will install all the equipment. It is also responsible of the VoIP administrator for configuration and maintenance (updates, upgrades, troubleshooting, etc.). This means less risk for a company's telecom investment. When an exclusive PBX is broken or not used, the cost of the repair will be reflected in your income. VoIP is not regulated like that.
In addition to management, operational VoIP service providers help expand the system. Depending on the situation, the provider may update your PBX software or hardware to suit your needs.
On the other hand, you need to trust fully managed VoIP service providers for the condition of your telecommunications system. In the event of a system failure or hardware failure, you may need to contact your VoIP provider to resolve the issue. However, this is not a bad thing. Businesses do not have to worry about a managed VoIP phone system. Most managed VoIP companies have highly responsive customer service representatives who can help you on a daily basis.
Large businesses can also use Managed VoIP, but the cost of the service increases as the system becomes active.
Managed voice is a great alternative to an expensive traditional PBX system or your own IPPBX.
