What Is SaaS?
SaaS is a software delivery method that allows access to
data from any device with an Internet connection and a web browser. In this
web-based model, software vendors host and manage the servers, databases, and
code that make up an application. This is a significant deviation from the
software delivery model at the facilities. First, companies do not have to
invest in extended hardware to host the software, which in turn allows buyers
to outsource most of the IT responsibilities generally needed for troubleshooting
and software maintenance. The SaaS provider takes care of everything.
In addition to allowing remote access to applications and
software data via the Web, SaaS differentiates itself from on-site software in
its pricing model. On-site software is generally purchased via a perpetual
license, which means that buyers have a software license. They also pay from
15% to 20% per year for maintenance and support costs. SaaS, on the other hand,
allows buyers to pay an annual or monthly subscription fee, which generally
includes the software license, support, and most other commissions. An important
advantage of SaaS is the possibility of distributing costs over time.
How Do I Choose Between SaaS & On-Premise?
This question is to determine the complexity of your
business. In general, we recommend SaaS to small and medium-sized businesses
with fairly direct business processes that try to reduce initial costs. Why?
SaaS solutions are cost-effective, but they are still working to manage the
complex requirements of large companies. If there is an area where SaaS is
still working to catch up on offers, it offers the same level of robust
functionality found in local systems.
While SaaS is narrowing the functionality gap, there is
still a fairly wide gap between the two. For example, a medium-sized
manufacturer that produces highly designed and customized aerospace components
may be more suitable for an on-site system, simply because the systems on the
premises have existed for longer and have more features. On the other hand, a
specialized manufacturer of screws will find all the features you need in a
SaaS solution such as NetSuite or Plex Systems. Therefore, it's really about
finding out what your organization's needs are and what solution can help you
solve them in the short term and over time.
Can I Customize SaaS Software
When the SaaS applications first appeared, customization was
very limited. Everyone got the same solution and had to adapt their business
processes to the software they received. Today, it is becoming easier and more
common to customize your SaaS systems. And, in fact, there are now armies of
consultants specialized in the development of SaaS applications to adapt to
business processes.
Buyers can customize the user interface to change the
appearance of the program, as well as modify specific areas, such as data
fields, to modify the data displayed. The different functions of business
processes can also be deactivated and activated at will. However, the ability
to customize SaaS software is not yet what it is for local solutions. As the
SaaS market matures, software vendors are investing more in development to
offer more customization and flexibility to what companies are accustomed to
on-site software. Of course, all of this varies by application and provider;
some are ahead of others.
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What’s the Difference Between SaaS and Cloud Computing?
It's not just about semantics. The cloud refers to an
incredibly complex set of infrastructure technology. On a fundamental level, it
is a collection of computers, servers, and databases that are connected to each
other so that users can lease access to share their combined power. The
computing power is scalable so that buyers can dynamically increase or decrease
the amount of computing power they rent.
The cloud can refer to everything that is hosted remotely
and delivered over the Internet. While all programs in the cloud run through
underlying software, SaaS refers specifically to business software applications
that are delivered through the cloud. Given the widespread growth of cloud
accessibility, it has been easier, faster and less expensive for SaaS
developers to implement applications compared to traditional software
development on the premises. Today, almost all types of core business
functions, from human resources to enterprise resource planning, are available
through SaaS.
SaaS advantages for enterprise IT
Because the applications provided through SaaS are available
on the Internet, users can generally access the software from any device and
location with Internet connectivity.
The ability to work on mobile and computer devices contrasts
with the availability of only computers in many traditional commercial
applications. SaaS offers also tend to support macOS, iOS and Android, not just
Windows, as well as run on all major browsers.
Another advantage is the easy scalability. Cloud services in
general allows companies to increase or decrease services and/or features as
necessary, and SaaS is no different. This is particularly important for
companies whose activities are cyclical, as well as for organizations that are
growing rapidly.
SaaS customers also benefit from the fact that service
providers can perform automatic software updates, often weekly or monthly, so
companies don't have to worry about buying new versions when they are available
or installing patches as updates to security. This can be particularly
interesting for organizations with limited IT staff to manage these activities.
SaaS security and privacy
Security and privacy are also problems, as they are with
other cloud services. If a service provider suffers a data breach, this may
compromise the security of the company's data and the availability of the
services.
Other potential risks related to service quality and user
experience. Despite the improvements in network technology, since SaaSapplications could stay away from where users are located, there may be latency
problems that affect application response times.
Many organizations do not have an extensive cloud strategy
and this has led to an increase in business users acquiring SaaS applications,
without IT knowledge, to fill existing gaps. This may involve expensive
expenses, poor data management and additional work to move processes and data
from one system not integrated into another.
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